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Exchange Online (Office 365 E-mail) Retention Policy

Retention Limits

Value   

Deleted Items folder retention period: The maximum number of days that items can remain in the Deleted Items folder before they are automatically removed.

30 days

Retention period for items removed from the Deleted Items folder:  The maximum numbers of days that items removed from the Deleted Items folder are retained before they are permanently deleted.

14 Days

Junk E-mail folder retention period: The maximum number of days that items can remain in the Junk E-mail folder before they are automatically removed.

30 days

 

Recovering Deleted Items

Items that have been removed from the Deleted Items folder can be recovered up to 14 days.

Right-click the Deleted Items folder in the Navigation Pane.

Click Recover Deleted Items.

Select the item you want to recover by clicking it in the Recover Deleted Items list.

Click to recover the item or to purge the item.

If you clicked , select the folder you want to recover the item to and click Recover.

Note:  After you purge an item, you can not recover it using Recover Deleted Items.