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Exchange Online (Office 365 E-mail) Group Accounts

Exchange Online (Office 365 E-mail) Group Accounts are not personal accounts associated with an individual.  These are special accounts designed specifically for department-sponsored projects and recognized groups. They are stand-alone accounts that are associated with a project, a group, or a function. The owners (Responsible Parties) control access and can share the login ID and password.

If you would like to request an Exchange Online (Office 365 E-mail) Group Account, log into the myJH Portal.

Click the JHED icon. Within this menu, click the Request Group Email Account icon.

In the Service and Access Request box click on Request a Group Email Account

Enter Group Account Name and Password

Scroll down to accept the Exchange Online (Office 365 E-mail) Terms of Service

An e-mail will be sent when your Exchange Online (Office 365 E-mail) Group account has been approved.   It could take up to 2 hours for the account to be ready for login.   

To log into the Exchange Online (Office 365 E-mail) Group account go to

 Enter the Group Account Name and password that was submitted in request. 

Select the Language and Time Zone.   Maryland's time zone is Eastern Time.


If you have any problems or questions with your Exchange Online (Office 365 E-mail) mailbox please open a ticket with the helpdesk at 410-735-HELP and have ticket assigned to Exchange Online (Office 365 E-mail) Support.

 The Exchange Online (Office 365 E-mail) group account owner has the ability to reset the group account password and reassign the ownership by logging in the and click on the Group E-Mail under the JHED icon.


Important Note:    By submitting an Exchange Online (Office 365 E-mail) Group Account Request it is understood that you have read and agreed to the Exchange Online (Office 365 E-mail)Terms of Service found here.