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Configuring JHEM Email on your iPhone or iPad

JHEM users can configure their iPhone or iPad to send and receive email by following these steps:

  1. Tap Settings, and then tap Mail, Contacts, Calendars
  2. On the Accounts page, tap Add Account...
  3. Choose Other from the choices of types of accounts to add
  4. In the Mail section on the Other page, tap Add Mail Account
  5. In the New Account page, enter the following information:
    Name: your name as you would like it to appear
    Address: your JHEM email address
    Password: your JHEM/JHED password
    Description: a label for this email account on your iPhone
  6. Tap Next. You will see a brief message that says Looking up Account, and then you will be taken to the New Account page
  7. With the IMAP tab highlighted, Name, Address, and Description should already be filled in.
  8. With the IMAP tab still highlighted, enter in the following Incoming Mail Server settings:
    Host Name: jhem.johnshopkins.edu
    User Name: your JHED ID
    Password: your JHEM/JHED password
  9. With the IMAP tab still highlighted, enter in the following Outgoing Mail Server settings:
    Host Name: smtp.johnshopkins.edu
    User Name: your JHED ID
    Password: your JHEM/JHED password
  10. Tap Next. You will briefly see a message that says Verifying. If there is a problem with a user name or password that you entered, you will be taken back to IMAP New Account page for correction. When everything is correct, you will be taken to the IMAP page where you will see Mail and Notes options. The Mail option should be turned ON.
  11. Tap Save, and you will briefly see a message that says Configuring or Configured Sync. You will be taken back to the Mail, Contacts, Calendars page, where you will see your new JHEM email account listed.
  12. Configuration is complete. When you return to your iPhone or iPad applications, the Mail app should now connect to your JHEM email.