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Office 365 Email and Mobile Devices

Accessing your Johns Hopkins Office 365 Email with a Mobile Phone

To use your mobile phone to access your e-mail, you need to set up an Exchange ActiveSync, IMAP4 or POP3 connection between your mobile device and your Office 365 account.  Exchange ActiveSync is designed to synchronize e-mail, calendar, contact, and task information.   IMAP4 and POP3 accounts are designed to send and receive e-mail messages.  IMAP4 has more features than POP3.

To connect your device to Office 365 you will need to enter your as the UserName and JHED password. 

For example if your Johns Hopkins Login ID is jsmith99

                you would use for your mobile device UserName and your JHED password.


Microsoft has a Mobile Phone Connection Wizard located at

Exchange ActiveSync for Office 365 mobile 

The exact steps required to set up your mobile phone for Exchange ActiveSync may vary, but these generic steps will assist you in setting up your mobile phone for Exchange ActiveSync. 

  1. On your mobile phone, launch the Exchange ActiveSync application or the phone's mail application and choose Exchange ActiveSync or Microsoft Exchange

  2. Enter your email address. or

  3. Leave Domain blank

  4. Enter your for UserName and your JHED Password for password

  5. Tap Next.  Your device will try to find the settings it needs to set up your account.  If it can not connect try entering in the Server Name

  6. Finish setting up your account


For more detailed information about accessing your e-mail on a mobile device go to


Setting up Your Mobile Phone for Office 365 IMAP4 or POP3

For information on setting up your phone with IMAP4 or POP3 go to John Hopkins' Office 365 Settings.