I. General Use Information
A. Device Ordering Information
Johns Hopkins Telcommunications offers a variety of mobile devices through the Telecom webpage. If you are interested in ordering a device or using the Telecom web site, please select the link below:
For more detailed information and access to the device ordering webpage (Click Here)
B. New Device Activation
If you would like to have a new Blackberry device setup and you do not currently have an active account on our Blackberry Enterprise Server (BES), please select the link below:
For additional information on Activation and Setup (Click Here)
C. Device Re-Activation
If you require a Re-Activation of your Blackberry device due to replacing your device, upgrading your device, unintentional de-activation, etc., please select the link below:
For additional information on Re-Activation and Setup (Click Here)
D. Device De-Activation
If you would like to request that your BES account be de-activated and removed from the Blackberry server, please select the link below:
De-Activation Request Form (Click Here)
E. Device Cost Center Number Change
If you have changed departments or positions and have a new Cost Center number that needs to be updated for billing purposes, please select the link below:
Cost Center Change Request Form (Click Here)
If you have a supported Blackberry device and decided to activate your device in our managed Blackberry Enterprise Server (BES) environment, you will obtain the following features:
**This service is provided at a cost of $18.50 per month.
Please use the following checklist to ensure that your device is ready for setup:
Please read throughly and acknowledge the following Support statement before submitting the Request Form.
Support for Outlook integration with Blackberry devices is provided in conjunction with departmental/divisional LAN support personnel. The ability to fulfill this request might vary depending on departmental support of the Blackberry device.